Privacy Policy
Effective Date: 02-12-2024
Fabish ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and share information when you visit or use our website and services, including but not limited to features like express delivery, next-day delivery, personal shopper services, and home fit-on options. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
1. Personal Information
We collect personal information when you provide it to us, such as:
- Account Details: Name, email address, phone number, and password.
- Payment Information: Billing and shipping addresses, payment method details, but we do not store payment card details; this is handled by third-party payment processors.
- Order Details: Purchase history, delivery preferences, and service usage (e.g., personal shopper or home fit-on).
2. Automatically Collected Information
When you use our site, we may collect certain information automatically, such as:
- Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on the website, and links clicked.
- Cookies and Tracking Technologies: Information to improve user experience and deliver personalized content.
3. Third-Party Information
We may receive information about you from third parties, such as:
- Vendors participating in our platform.
- Payment processors for transaction verification.
- Logistics partners for delivery updates.
How We Use Your Information
We use your information to:
- Provide Services: Process orders, arrange delivery, and offer personal shopper or home fit-on services.
- Improve User Experience: Personalize your shopping experience, including tailored recommendations.
- Communicate: Send order confirmations, updates, and promotional offers (if opted-in).
- Security: Detect and prevent fraudulent activities or security breaches.
- Legal Compliance: Comply with legal and regulatory obligations.
How We Share Your Information
- With Vendors: To fulfill orders, including sharing delivery addresses and preferences.
- With Service Providers: Third-party logistics, payment processors, and technology partners.
- Legal Requirements: If required by law, we may disclose your information to authorities.
- Business Transfers: In case of mergers, acquisitions, or sales of our assets, your data may be transferred.
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences.
- Deliver personalized advertisements.
- Analyze site usage to improve performance.
You can manage cookie preferences through your browser settings.
Your Rights
Depending on your location, you may have the following rights:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Restrict or object to certain data processing activities.
- Withdraw consent where processing is based on consent.
To exercise your rights, please contact us at [Insert Contact Email].
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Children's Privacy'
Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of these websites before sharing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy frequently for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: